Terms of Use

1. Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Cievo Pte. Ltd. (UEN: 202539592W) (“Cievo”, “we”, “us”, or “our”), concerning your access to and use of the https://cievo.sg website and any services we provide.

By accessing or using our website or services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you do not have permission to access our website or use our services.

2. Use of Website and Services

2.1 Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) to use our services. By using our website or services, you represent and warrant that you meet this requirement.

2.2 License to Use Website

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for legitimate business purposes related to learning about or engaging our mobile app development services.

2.3 Acceptable Use

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit malicious code, viruses, or harmful software
• Attempt unauthorized access to our systems or user accounts
• Engage in data mining, scraping, or similar data gathering activities
• Interfere with or disrupt the website's functionality
• Misrepresent your identity or affiliation with any entity
• Use our services for any illegal or unauthorized purpose

3. Mobile App Development Services

3.1 Service Agreements

Specific mobile app development projects are governed by separate service agreements that outline project scope, deliverables, timelines, and payment terms. These Terms serve as a general framework and are supplemented by individual project agreements.

3.2 Project Inquiries

Information submitted through our contact forms or other communication channels for project inquiries does not create a client relationship or obligation to provide services until a formal agreement is executed.

4. Intellectual Property Rights

4.1 Our Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Cievo, its licensors, or other providers of such material and are protected by Singapore and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Your Use of Our Content

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our website, except as follows:

• Your computer may temporarily store copies of such materials incidental to your accessing and viewing
• You may print or download one copy of reasonable portions for your personal, non-commercial use
• You may share our content with proper attribution and a link back to the source

4.3 Client Intellectual Property

Intellectual property rights for work product created under service agreements are addressed in individual project contracts. Generally, upon full payment, clients receive full ownership of custom code and designs created specifically for their projects.

5. User Content and Feedback

Any feedback, suggestions, ideas, or other information you provide to us regarding our website or services (“Feedback”) will be deemed non-confidential and non-proprietary, and we may use it for any purpose without compensation to you.

This does not apply to confidential information you share with us under a formal service agreement.

You represent and warrant that your Feedback does not violate any third-party rights and that you have all necessary rights to provide such Feedback to us.

6. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data in compliance with the Singapore Personal Data Protection Act (PDPA). By using our services, you consent to our data practices as described in the Privacy Policy.

7. Disclaimers

7.1 Website and Services “As Is”

Our website and services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these Terms affects any statutory rights you may have under applicable consumer protection laws.

7.2 No Guarantee of Results

While we strive to deliver high-quality mobile app development services, we do not guarantee specific results, including but not limited to app store approval, user adoption rates, revenue generation, or market success.

8. Limitation of Liability

To the fullest extent permitted by law, Cievo and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our website or services
• Any unauthorized access to or use of our servers or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or harmful code transmitted through our website by third parties
• Any errors or omissions in content or for any loss or damage incurred from the use of content

In no event shall our total liability exceed the amount paid by you, if any, for accessing or using our website in the six months preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Cievo and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website and services.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Cievo. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that Cievo shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.

11. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Termination of website access does not affect rights and obligations arising under any separate service agreement you have entered into with us.

Upon termination, your right to use the website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Nothing in these Terms limits your rights under any mandatory consumer protection laws of your country of residence.

12.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to mediation in Singapore under the Singapore Mediation Centre's mediation rules.

12.3 Jurisdiction

If mediation fails, you agree to submit to the exclusive jurisdiction of the courts of Singapore for resolution of any disputes.

13. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion.

If a revision is material, we will provide at least 30 days' notice by email (if you have provided one) or by a prominent notice on our website.

Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Waiver

No waiver by Cievo of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements for specific projects, constitute the entire agreement between you and Cievo regarding the use of our website and services, superseding any prior agreements between you and Cievo relating to the same subject matter.

17. Contact Information